AWS Certified Solutions Architect – Associate (SAA-C03, 2025) with 8+ years of experience supporting
mission-critical infrastructure and high-availability environments. Strong foundation in AWS core
services, monitoring, and automation through hands-on labs and cloud projects. Seeking a Junior Cloud
Engineer role focused on building scalable, secure AWS solutions.
Experience
SS&C — Sr. NOC Engineer
Chicago, IL
Jan 2022 – Present
Monitored enterprise infrastructure using LogicMonitor and Grafana
Diagnosed and escalated incidents in accordance with SLA requirements
Supported 24/7 operations in a high-availability production environment
Collaborated with engineers and vendors to resolve system and network outages
SAGIN LLC — Systems Analyst
Chicago, IL
Aug 2019 – Oct 2021
Implemented and upgraded information systems for multiple clients
Resolved tickets and alerts via Freshservice to ensure endpoint reliability
Partnered with engineers to deliver scalable and maintainable solutions
Chicago Teachers Pension Fund — IT Intern
Chicago, IL
Jan 2018 – May 2019
Provided Tier 1 support for Windows and iOS environments
Administered McAfee ePO and responded to malware alerts
Deployed and imaged systems using Clonezilla
Projects
Cloud Resume Challenge
Static resume hosted on S3 behind CloudFront with visitor counter using
API Gateway, Lambda, and DynamoDB.